By attending this program you can earn CPLP recertification credits and 1.5 (General) HRCI recertification credit hours towards PHR, SPHR, and GPHR recertification through the HR Certificate Institute by attending this program.
October 26, 2010 from 6:00 to 8:45 pm
“Battling the Beasties”
What do you do when traditional conflict resolution strategies don’t work!
Featuring J. Lenora Bresler, Attorney, SPHR
Whether in the classroom or working on a new design, there are times when we encounter difficult people and situations. Some of us behave like monsters most of the time and even the best of us can slip into beastly behavior occasionally. When that happens, traditional conflict resolution strategies that emphasize finding common ground and a win-win solution just don't work. In this fun and often funny session, you'll learn how to deal with true "beasties" like the bullying abominable snowman, the sneaky basilisk who intimidates with innuendo and sarcasm, the suddenly-violent tasmanian devil, the white witch, who smiles to your face but never follows through on her promises, and several more. You'll learn how to calm yourself through visual and physical strategies and focus your thoughts. Never feel unprepared for a righteous battle again!
About the Speaker:
J. Lenora Bresler is a powerhouse of enthusiasm and insight. In her presentations, you get plenty of substance along with a good helping of “fun.” Graduating from law school at age 20, she is an attorney, a certified senior human resource professional, a professional public speaker in the National Speakers Association, is a GSI, graduate of the Speakers Institute, and holds an advanced speaker certificate. She operates Bresler Training, a corporate keynoting and training business. Her specialties are leadership, motivation, change, and conflict resolution. She was the first executive director of the nationally-acclaimed Polk Works Workforce 2020 project, dedicated to educating employers in workforce trends. In addition to teaching Law at the University of South Florida and all modules of the Human Resources Certification courses at Valencia Enterprises. She co-authored the books Mission Possible with Steven Covey and Brian Tracy and the Best of the Best. She is the editor of the motivational book Jump Starts by Tim Richardson. Her newest book is Instant Insight.
Speaker: J. Lenora Bresler
Location: Crowne Plaza Hotel Orlando
304 W. Colonial Drive Orlando, FL 32801
Investment: $25 Student Member
$30 CFC-ASTD Member
$40 guests and non-members
As a friendly reminder, cancellations are due no less than 5 days prior to the program. Pre-Paid registrations will not be refunded after the fifth day and pending confirmations will be invoiced with payment due upon receipt. This policy will remain in effect as an effort to cover catering expense and unsold seating created by holding your reservation. Thank you for your cooperation and understanding.
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