Organizational Conflict Management with Dr. Diana Herrera

.

How an organization deals with conflict can often be the difference between thriving and unsuccessful team dynamics. On this ATDCFL Digital Encounter, Dr. Diana Herrera shares an overview explaining how employers and employees can manage and resolve workplace conflict.

In this session, we will:

• Examine the cause and effect of workplace conflict.
• Identify the employer's role designed to prevent conflict among employees.
• Offer suggestions to create a healthy organizational culture.
• List methods on how to deal with employee grievances and conflicts.

Dr. Diana Herrera is a proud Veteran who served 4 years as active duty in the United States Air Force.  Dr. Herrera holds a Doctoral Degree in Conflict Analysis and Resolution from Nova Southeastern University and a master’s degree in Industrial Organizational Psychology from Louisiana Tech University.  Dr. Herrera is an experienced leader with a history of working in the Human Resources and Higher Education industries.  Both through her academic and professional experiences, Dr. Herrera has attained a strong background in organizational communication, conflict resolution and leadership.  Dr. Herrera is a conscientious professional with a strong work ethic.  Dr. Herrera is passionate about contributing her strengths towards conflict resolution, learning and mentorship for the betterment of society.