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March 2012 Program

  • March 20, 2012
  • 5:30 PM - 8:45 PM
  • Crowne Plaza - Orlando


  • You must be logged in as a member to receive the member rate.
  • You must be logged in as a student to receive the student member rate.

Registration is closed


Emotional Intelligence for Decision Making

Tuesday, March 20, 2012

5:30 p.m. – 8:45 p.m.

Location:  Crowne Plaza Hotel - Downtown Orlando**


Program Description:

Current research shows that when we lose our cool over something, it takes us over four hours to get over it. When we’re stressed, our decision making ability is compromised because the brain is working at survival. This class will teach you how to be aware of those who are experiencing an “emotional hangover” and how to get past it. 


Individuals attending this session are involved in one or more of the following areas:

  •  Managing teams
  • Guiding members of the team or co-workers through time of transition or change
  •  In charge of or working with people who are making company or team decisions


This session will provide you with research and show you how to map it to ways you can help improve how your team reacts to circumstances. You can help them build resiliency by helping them identify the triggers that take them out and show them ways to avoid or react to those triggers and situations.



After attending this session, the participants will be able to:

  • Identify triggers to emotional reactions before they happen
  • Learn techniques to avoid or reduce the reaction to emotional triggers
  • Learn how to map this information for their teams to minimize bad decision making.
  • Learn about current tools and instruments to help teams under stress.

Facilitator Bio:



Lou Russell
Lou Russell is the CEO/Queen of Russell Martin & Associates, an executive consultant, speaker, and author whose passion is to create growth in companies by guiding the growth of their people. In her speaking, training, and writing, Lou draws on 30 years of experience helping organizations achieve their full potential. 

Lou has created courses for Villanova University and the American Society of Training and Development (ASTD). She’s also the author of 7 popular and practical books:  IT Leadership Alchemy, The Accelerated Learning Fieldbook, Training Triage, Leadership Training, Project Management for Trainers, 10 Steps to Successful Project Management and Managing Projects. Her monthly e-zine, Learning Flash, is read by over 25,000 subscribers. As a sought-after international speaker, Lou blends her humorous stories with her on-the-ground experience to speak to the real problems of the people in the room. Encouraged by Lou’s upbeat and practical style, every learner leaves with new enthusiasm and tools to improve their bottom line. You will be moving, laughing, participating, inspired and challenged. Most importantly to Lou, you will learn.

Lou serves on the board of directors for Butler University. She has BS from Purdue University in Computer Science and an MS in Instructional Systems Technology from Indiana University. Her business is a certified Women’s Business Enterprise and a Project Management Institute partner. In her spare time, she learns from her husband and three daughters, volunteers and plays and coaches soccer.


Lou will have a small selection of her books on sale at the program. Cash or credit cards are accepted (no AMEX).


Register today!

Event Information:

Registration: 5:30-6:00
Dinner: 6:00

Event Location:    

Crowne Plaza – Downtown Orlando**
304 W. Colonial Drive
Orlando, FL 32801

** - There is a $3.00 hotel parking fee for the event. Please remember bring cash to simplify your parking experience.


$25 Student Member
$30 CFC-ASTD Member

$40 guests and non-members
$45 for Late Registrations

* Please note registration closes on Friday, March 16th at noon. If you register after that, the cost will be $45, which includes a $5 late catering fee.

From our Platinum Sponsor: 

The UCF Executive Development Center provides leading executive education for individuals and organizations in Central Florida through its various executive & professional master’s degrees and executive education seminars.

For more information about our programs, including the UCF Executive MBA, Professional MBA, and Professional Master of Science in Management, please visit:



By attending this program you may be able to earn 1.5 (General) HRCI recertification credit hours towards PHR, SPHR, and GPHR recertification through the HR Certificate Institute.


You may be able to submit for CPLP recertification credit.

As a friendly reminder, cancellations are due no less than 5 days prior to the program. Pre-Paid registrations will not be refunded after the fifth day and pending confirmations will be invoiced with payment due upon receipt. This policy will remain in effect as an effort to cover catering expense and unsold seating created by holding your reservation. Thank you for your cooperation and understanding.

Photos are often taken during the program meeting to be used for newsletters, the website and marketing purposes.  If you prefer not to appear in the image, please let the photographer know at the meeting.

Constantly striving to INFORM, INVOLVE, & INSPIRE      

Workplace Learning and Performance professionals around the world.

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