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November 2013 Program

  • November 07, 2013
  • 2:00 PM - 3:30 PM
  • Virtual - See event for details


  • This event is free to everyone. Please register, so we can get a count for our online service provider.

Registration is closed

First Virtual Meeting!

Free to all!


Finding our Personality

Getting to the Root of Workplace Learning and Performance

November 7, 2013

2:00-3:30pm EST   

How many “hats” do you wear in the workplace? 

Ever feel split between the role of HR Partner, Instructional Designer, Trainer, etc. and a Performance Improvement Consultant? If you answered yes, then this session is for you!


To ensure we are improving performance in the workplace, I mean REALLY improving performance, we have to become 'schizophrenic' - not the in the clinical way - rather in the colloquial sense i.e. to have two personalities. We need to retain our existing personality as HR Partner, Instructional Designer, Consultant, Trainer etc and add a new personality as Performance Improver, which can be quite a roller coaster ride at times. 

You will be exposed to:

An overview of one companywide architecture for adopting systems thinking Performance Improvement methodologies for enhancing performance in an organization.


Some potential underlying, fundamental stakeholder issues and concerns that may present barriers to implementing a Performance Improvement methodology. 


  Some examples that will illustrate:

  • Why becoming performance solution neutral is critical to success
  • The importance of considering ALL demographic, cultural, language, socio-economic and resource dependent issues that may impact on performance, using South Africa, very uniquely diverse, as context.
  • How Performance Improvement methodology adds value by ensuring that the entire performance system is considered  - the Worker, the Workplace and the Work

Discuss the importance of ADDING Performance Improvement thinking to your existing role rather than seeing it as REPLACING existing thinking.  

 You will gain some ideas, (should you embark upon the journey to PI thinking), to spark critical thinking, enhance engagement in your organization and with customers, and some effective planning too. You will also get a sense of how one Training Manager is far down the line in converting his Training Team to a Learning and Performance Team. We will explore the potential barriers and traps, the quick wins and benefits. Most of all, you will get a view of some of the challenges facing the emerging markets and how PI has assisted us to improve how we grow people. At best-- a roadmap towards PI thinking; at worst -- a fascinating glimpse into Learning and Performance in Africa. 

You cannot ‘Un–hear’ the PI messages, so this session may change the way you see performance gaps forever.

Our Facilitator:

Alwyn Klein

Alwyn Klein, an enthusiastic and innovative learning professional, was the first to earn the CPLP designation in Africa. In addition to a Master’s Degree in Psychology, he is one of five known dual certified professionals, holding both the CPLP from ASTD and CPT from ISPI.  He has contributed to a local online HR magazine and was a speaker at ASTD ICE in Chicago 2010. Alwyn will always share practical steps to implement ideas based on personal experiences, some successful and some, let us say, less successful – either way, lessons from beyond theory.  He lives by this motto -- “to be successful we need to start with the three H's of Head (knowledge and Skill); Heart (Passion) and Hands (hard work).” This motto won him Rookie Motivational Speaker of the Year at the Marketing & Advertising and SOHO Expo 2000.  A firm believer in being at the leading edge of learning technology, Alwyn enjoys no better thrill than, together with his team, conceptualizing (usually while out jogging), testing and implementing new creative instructional strategies to enhance learning. He is currently Senior Manager for Learning and Performance at a large African Mobile Phone Company.

Register today!

Event Information:

Program: 2:00-3:30pm EST

Event Location: Virtual Event

Cost: Free to Members, Guests, and students! 

We're excited to have partnered with Nick Elkins of Artisan E-Learning to host this event, so we can bring you this wonderful session for free!  

Join the meeting via this link:



Constantly striving to INFORM, INVOLVE, & INSPIRE      

Workplace Learning and Performance professionals around the world.

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